Frequently Asked Questions
Everything you need to know about Dalstrong culinary tools.
What is the Dalstrong 'PowerResist' guarantee?
We offer a 100% satisfaction guarantee or your money back. If you are not satisfied with your purchase for any reason, you can return it within 120 days for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your culinary tools sooner.
Are Dalstrong knives dishwasher safe?
To maintain the integrity of the high-carbon steel and the handle material, we strictly recommend hand-washing your knives with mild soap and drying them immediately.
Do you offer professional sharpening services?
While we do not currently offer in-house sharpening, every knife comes with a detailed care guide, and we sell premium whetstones and honing rods to keep your blades at peak performance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm or Afterpay.
Where are Dalstrong products manufactured?
Our products are designed in-house and manufactured using premium materials sourced from around the globe, including Japanese high-carbon steel and American aerospace-grade resins.